• 20 Jul 2023
  • 3 Minutes to read
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Article Summary

All payments are sent only through PayPal. We can’t transfer payments through other vendors or via bank transfer.

If you want to work for us, you'll need tonot only have a PayPal account but also be able to receive payments through that account. There are several reasons you may not receive the payment:

  1. You haven't verified your PayPal account.
  2. YourPayPal account is authorized to only send money, but not receive it.
  3. YourPayPal account is registered in a country where only some PayPal services are supported.
Specifically, if you're from any of these countries — where PayPal is unavailable or provides limited services —we won't be able to accept your application:
Afghanistan, Angola, Anguilla, Antarctica, Armenia, Aruba, Azerbaijan Republic, Belarus, Benin, Bhutan, Bolivia, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Comoros, Democratic Republic of Congo,Republic ofCongo, Cook Islands, Côte d’Ivoire, Crimea, Cuba, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Gabon Republic, Gambia, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Ivory Coast, Kiribati, Kyrgyzstan, Lao, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Maldives, Mali, Marshall Islands, Mauritania, Mayotte, Federated States of Micronesia,Mongolia, Montenegro, Montserrat, Namibia, Nauru, Nepal, Netherlands Antilles, Niger, Nigeria, Niue, Norfolk Island, North Korea, Pakistan, Papua New Guinea, Paraguay, Pitcairn Islands, Rwanda, Saint Helena, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Serbia, Sierra Leone, Solomon Islands, Somalia, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Tajikistan, Tanzania, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, Vanuatu, Wallis and Futuna Islands, Yemen, Zambia, Zimbabwe

Payment Cadence

For all projects marked as complete from the 1st through the 15th of a month, you'll be paid on the 24th of that month, whereas for all projects marked as complete from the 16th through the last day of a month, you'll be paid on the 9th of the next month.

If the 9th or 24th falls on a US federal holiday or weekend, payment will be processed on the last business day preceding it.

On your dashboard, the PAYMENT HISTORYsection lists all projects we’ve paid you for in the past. In the PENDING PAYMENTS section, you'll find completed projects and those still in progress.

Note to editor and reviewer candidates in the trial phase
Payments for all editor and reviewer trial projects will be sent out on the 9th of thefollowing month. 

PayPal Account Details

To ensure that your payment goes through, please add the email address linked to your PayPal account. To do this, click on
on your dashboard and then select PayPal.

On the page that opens, add your first and last names and email as they are registered on your PayPal account. This information need not match the name and email you have registered on your account. 

Missing Payment

If you believe that you didn’t receive payment for a completed project, please reach out to our support team through Bot.

You can use the following chat flow:
My account or status with > My payment > I didn’t receive payment for a project I completed last month

The chatbot will create a ticket, which will go to our support team. We’ll check and get back to you ASAP.

If you face any problems receiving your payment from PayPal after we release it, you'll have to contact PayPal support to sort out any issues there may be.

Filing Taxes (for US-Based Users Only)

According to IRS's instructions for Form 1099-MISC:

Payments made with a credit card or payment card and certain other types of payments, including third-party network transactions, must be reported on Form 1099-K by the payment settlement entity under section 6050W and are not subject to reporting on Form 1099-MISC.

The payment settlement entity in our case is PayPal. In other words, shouldn't be providing Form 1099-K to its contractors — PayPal should.

PayPal has some restrictions regarding this though:

Only accounts with more than 200 individual transactions and $20,000 in gross payment for sales or services in a given calendar year will be given a Form 1099-K by PayPal.

If you have further questions regarding tax information, please reach out to PayPal support.

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